10/28 AGENDA (DAY 1)
| Speaker | Topic | Schedule | Summary |
|---|---|---|---|
| Eric Kennedy | Conference Kickoff | 9:00 AM - 9:15 AM EST | - |
| Eric Kennedy & Kayleigh O’Brien & Salma Zahidi | Reimagining Internal Consulting | 9:15 AM - 10:00 AM EST | This presentation will discuss how we define consulting and think about the future of the function. It will utilize the results of the benchmarking survey to inform the discussion. Breakout sessions will potentially be used to create interactive discussions to build ideas on the future of internal consulting. |
| Steve Pollock | Applying the Trust Equation | 10:00 AM - 10:45 AM EST | The Trust Equation offers a practical framework to strengthen client relationships by balancing credibility, reliability, intimacy, and low self-orientation. Participants will learn how to apply the framework to elevate impact and strengthen a professional brand. The Trust Equation is discussed in detail in the Trusted Advisor Field book: a Comprehensive Toolkit for Leading with Trust. |
| Eric Kennedy & Kayleigh O’Brien & Judith Covarrubias | Using AI in Internal Consulting | 10:45 AM - 11:30 AM EST | This presentation will discuss how to use AI in internal consulting, including prompting, benchmarking, mimicking external consulting, etc. This will include specific examples of use cases in consulting. |
| Ursula Mullins & Kelly Sheehan | Professional Development for Internal Consultants (Panel Discussion) | 12:30 PM - 1:15 PM EST | This presentation will discuss the competencies of internal consulting and which certifications apply to those competencies. For example, a consultant may need to have skills in project management, process improvement, strategic planning and business intelligence tools. The AIMC Consulting Designation is made up of nine competency building courses and will be featured in the discussion. |
| Steven Remsen & Shannon Thompson | From Chaos to Cadence: Creating a Rhythm of Business for Internal Consulting Service Innovation | 1:15 PM - 1:50 PM EST | Internal consulting teams often get stuck firefighting - rescuing projects and reacting to ad hoc requests - leaving little room for innovation. Drawing on their experience leading Intel Flex, Steve Remsen and Shannon Thompson share how Rhythm of Business (RoB) creates the structure and cadence for consistent execution and intentional service innovation. Attendees will learn RoB fundamentals, see real-world examples of new services and delivery models, and gain practical tools to evolve their own teams’ rhythm. |
| Eric Kennedy | Day 1 Wrap Up | 1:50 PM - 2:00 PM EST | - |
10/29 AGENDA (DAY 2)
| Speaker | Topic | Schedule | Summary |
|---|---|---|---|
| Harry Plagianis | Conference Day 2 Kick-Of | 9:00 AM - 9:15 AM EST | - |
| Daro Mott | Evaluating the ROI on AI and Emerging Technologies | 9:15 AM - 10:00 AM EST | This presentation will discuss frameworks to evaluate a return on investment and then discuss how those frameworks apply to artificial intelligence as an emerging technology. The planned versus realized value of artificial intelligence initiatives will be discussed alongside expectations management. Emerging technologies by definition have enormous potential yet unproven value. Case studies on AI implementations will be critiqued alongside specific examples of AI Initiative adoption. |
| Janine Kamath & Sven Fastré & Ivo Sarges | Advancing Internal Consulting in a Global Market | 10:00 AM- 10:45 AM EST | Three thought leaders will discuss strategies to promote internal management consulting in a competitive and dynamic global market. The presenters will draw upon years of experience working in Asia, Europe, Africa and the United States. Best practices, global opportunities, maturity models, and relationship management strategies in a global context will be explored. |
| Juana Cunningham & Andrew Billings | Building the Future of Internal Consulting: University Partnerships and Student Involvement | 10:45 AM - 11:30 AM EST | As the field of internal consulting continues to evolve and expand, organizations are increasingly interested in collaborating with universities to prepare students for careers in this space and to build awareness of internal consulting as a rewarding career path. This panel discussion will explore how academic and industry partnerships can support the development of the next generation of internal management consultants. Panelists will discuss innovative collaboration models, strategies for building awareness of internal consulting careers, ways students are engaging in real-world consulting experiences, and what organizations are doing to successfully recruit new graduates into internal consulting roles. |
| Ivo Sarges | Internal Consulting Operating Models | 12:30 PM - 1:15 PM EST | This presentation summarizes key insights from the 2025 Interactive Learning Forum Series: Exploring In-House Consulting Operating Models. 10 Leaders were interviewed to provide fresh perspectives on a benchmarking survey. The archetypes of internal management consulting will be discussed with respect to role and purpose, degree of institutionalization and the commercial orientation of teams. |
| Bill Trotter | New Best Practice Knowledge Base | 1:15 PM - 1:50 PM EST | This session provides an overview of the 30 initial modules of Consulting Best Practices, with excerpts from Dr. Trotter’s publications plus learnings from his internal and external consulting. It also incorporates inputs from his experience in working with our extensive network of IC leaders and will hopefully provide a useful platform for future enhancement. |
| Daro Mott | “Looking Forward” - The View from the AIMC Board Chairperson | 1:50 PM - 2:00 PM EST | - |